Terms and conditions of use

Please review these terms carefully before using our website or subscribing to our service. By accessing this site, you agree to these terms and our policies.

September 28, 2025

Acceptance of terms

By using this website and subscribing to our service, you acknowledge and accept these terms and all related policies, which may be updated from time to time. Continued use constitutes acceptance of any changes.

Definitions

Key terms used in these conditions are defined as follows:

"Service" refers to our subscription-based financial planning and related support.

"Subscriber" means any individual or entity who has an active monthly subscription.

"Website" means melousyvos.com and associated pages operated by us.

"Advisor" denotes our authorised professional team member.

Service usage and access

Subscribers must use the service as described, comply with all applicable laws, and not misuse website content or access rights.

Eligibility

You must be at least 18 years of age and reside in Australia to use our services. Proof of eligibility may be required.

Service is not offered outside Australia.

User responsibilities

Subscribers must provide accurate details and keep information current at all times.

Maintain confidentiality of login credentials and account access.
Inform us of any changes to personal or contact details promptly.
Use the service only for lawful purposes and in accordance with terms.
Refrain from sharing your subscription or advisor access with unauthorised parties.

Prohibited activities

The following uses of our website or services are strictly prohibited:

Attempting to gain unauthorised access to systems or data.
Using the service for unlawful or fraudulent activities.
Transmitting harmful software or engaging in disruptive actions.
Impersonating another person or misrepresenting your identity.
Violating any applicable Australian law or regulation.

Intellectual property rights

All content on this website, including text, graphics, and branding, is owned by us or licensed for use. You may not copy, reproduce, or distribute any material without written permission.

User submissions and feedback

You may submit feedback or questions, but we are not obligated to use or respond to any submission.

Your rights to submissions

By providing content, you grant us a non-exclusive right to use it for service improvement, without compensation.

Privacy and data protection

Your use of the service is subject to our privacy policy, which details data collection, use, and your rights. We are committed to lawful, transparent data practices.

Privacy policy

Disclaimers and limitations

All information and services are provided as is, without warranty or assurance of specific results.

Important notice on results

Results may vary depending on personal circumstances and market factors.

Limitation of liability and damages

We are not liable for any loss or damages resulting from use of our website, services, or information.

Indemnification

You agree to indemnify us against any claims arising from your use of the site or services.

Dispute resolution and arbitration

We seek to resolve disputes fairly and efficiently with our subscribers.

Arbitration

Any unresolved disputes may be referred to binding arbitration in Australia.

Legal rights and remedies under Australian law remain unaffected.

Online dispute resolution options

Australians can access free or low-cost dispute resolution services. Visit our contact page for more.

Contact support for ODR

Severability

If any term is unenforceable, the rest remain in effect.

Entire agreement

These terms, together with related policies, form the complete agreement between you and us.

Governing law and jurisdiction

These terms are governed by Australian law. Local laws may apply to some users.

Termination

We may suspend or terminate your subscription for breach of these terms or law. You may cancel at any time with notice.

Modifications

We may update these terms as needed. Continued use after changes indicates acceptance.

Contact our office for questions

For questions about these terms, contact us using the details below.

Email address: content@melousyvos.com

Phone: +61 3 0926 5882

Address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia

Effective date: September 28, 2025

Version: 3